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1056 Corbishley Avenue, Penticton, BC, V2A 8V3
1(236) 422-2122

E’Laysa GuestHouse and Vineyard Retreat Venue Policies
Deposit:

A 50% non refundable deposit is required to confirm your booking. The venue space is held once the deposit is received and the contract is signed.

Payment Terms:
Full payment of all expected costs is required on the day of the event, or immediately if booked within 10 days of the event. Any additional costs and / or adjustments will be invoiced immediately after the event.

Payment can be made by credit card.
Prices:

All prices contained within are accurate at the time of print but subject to change. There will be an additional 8% PST and 5% GST added to event prices. All prices are in Canadian $.
Cancellations:

All cancellations must be notified in writing.

Cancellation of the event will incur a cancellation fee equivalent to the full deposit payment.

Liquor License:

We suggest you obtain a liquor license allows to sell alcohol from 9:00am until 11:00pm. Guest departure is midnight.

A limited number of extended liquor licenses are available at an additional cost. This extends the service period until midnight and guest departure to 12:30am.

Smoking Policy:

All inside areas of E’Laysa Guesthouse and Vineyard Retreat are smoke free. During high fire hazard season we will ask for smoking in only designated areas.

Security:

Recommended a security company be hired and positioned at the front gate to ensure only registered guests attend the event. Please contact us for security company recommendations.

Confirmation of details:

Details of meeting timetable, audio visual/room setup and reconfirmation of estimated numbers attending, must be received no later than 10 days prior to the event. A change in these numbers will be accepted up to 10 days prior to your event. After this time your numbers as recorded will be confirmed final.

Equipment:

All rental requirements are in addition to quoted venue costs. All rentals must be pick up from the site the next business day. E’Laysa Guesthouse and Vineyard Retreat will take all reasonable care with equipment supplied by the client, however any loss or damage to equipment will be the sole responsibility of the client.

Clients are responsible for the removal of their own property and merchandise at the conclusion of their function. Clients are liable for any damage caused to the premises or equipment, either by the client or their guests.

All equipment, décor, etc must be cleared by no later than 11am on the following day of the event. Failure to do so will incur additional costs.

Damages:

In the event that damage has been done to the facility during the renter’s time, the party will be responsible for all the damage fees. Upon booking the applicant will provide credit card details to be held in the event that any damage occurs. An inspection will be done by E’Laysa Guesthouse and Vineyard Retreat after the event. If damage has occurred, an estimate of costs for the repair will be determined, the applicant will be contacted and the credit card will be charged in the amount of the final cost.


Decorations:

E’Laysa Guesthouse and Vineyard Retreat will provide banquet tables (6 ft rectangular) , chairs, and outdoor pottage. The client is responsible for all other decorations. All decorations require pre-approval from the E’Laysa Guesthouse and Vineyard Retreat representative. Decorations may be dropped off 24 hours in advance of the event.

All décor, linen, glassware, cutlery and tableware must be rented by the client and are in addition to the quoted venue cost. All rentals must be delivered the day before the wedding and picked up from the site the next business day. All service staff including bartenders, servers, caterers, cleanup, DJ, florists and décor are the responsibility of the renter. All setup and takedown is the responsibility of the renter.

No confetti, rice, or sparklers are allowed on the premises, fresh petals are permitted.

Candles:

All candles must be contained or enclosed in glass and the flame must not come higher than 2 inches below the top of the glass. Please no candelabras. No fireworks or sky lanterns are permitted under any circumstances.

Cleaning:

Your catering company and wedding/event coordinator are responsible for the set-up, break-down and clean-up of the event. All event trash and bottles must be disposed of in the designated area at the end of the event. Excessive facility use may result in a $250 post event cleaning fee.

The entire property must be cleaned by 11am on the following day of the event. Failure to meet this deadline will incur additional costs.

Event Duration:

Events that exceed the agreed set times will be charged extra on a pro rata basis for venue.

Duty Manager:

A E’Laysa Guesthouse and Vineyard Retreat manager will be present during all events.

Intoxicated or under-age guests will not be served alcohol. E’Laysa Guesthouse and Vineyard Retreat reserves the right to remove intoxicated or abusive guests from the premises.

Parking:

With the full venue booking you will have access to the full parking lot and the Nutgrove.

A shuttle service at the end of the event is recommended to ensure all guests not staying at E’Laysa Guesthouse and Vineyard Retreat get home safely. Please call for shuttle company recommendations.

Weather:

The venue is predominately outdoors. It is the renter’s responsibility to plan ahead for inclement weather. Events will be held rain or shine. Additional tents that are not provided by the facility are available for rent from the preferred list of vendors. Arrangements must be made ahead of time.

Pets:

No pets are permitted on the property with the exception of service dogs.

Liabiiity:

E’Laysa Guesthouse and Vineyard Retreat, and its owners and employees will not be held responsible for any medical or personal injury, or any other loss or damage and renter hereby waives any claim against E’Laysa Ltd. The applicant acknowledges that it is their responsibility to take the necessary steps for insuring against personal injury, loss and any other damage that could occur during the event. A one day Special Event Insurance Policy is highly recommended. The cost for this ranges from $150-$300 and can be purchased at your local insurer.
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